No worries! You can return your order for a refund of the cost of the product, provided it is returned in saleable condition (at the discretion of our warehouse team) in its original packaging. Register your return by completing our webshop returns form online. Your customer care team will be in touch within a day or 2 with further instructions.
Articles in this section
- How will I know if my order is confirmed?
- Your site seems to be displaying incorrect information?
- What is your company registration number?
- I'm ordering from the 'rest of world' region, will I be charged any additional fees and what other things do I need to consider?
- Why do you mention that the storm cover is not included with the double kit? Should this be included?!
- Can I cancel or change my order even after it has been confirmed?
- Oops! I ordered the wrong thing! Can I return this to you?
- How long will my product be covered under warranty and what would I do if I had a problem with my product?
- What version vibe front wheel do I need to order?
- How will my order be sent and can you provide tracking details?