No worries! You can return your order for a refund of the cost of the product, provided it is returned in saleable condition (at the discretion of our warehouse team) in its original packaging. To organise the return, please fill out a webshop return here. Please note, any associated freight costs will not be refunded.
Articles in this section
- What is your company registration number?
- Your site seems to be displaying incorrect information?
- I'm ordering from the 'rest of world' region, will I be charged any additional fees and what other things do I need to consider?
- Can I cancel or change my order even after it has been confirmed?
- Oops! I ordered the wrong thing! Can I return this to you?
- How long will my product be covered under warranty and what would I do if I had a problem with my product?
- How will my order be sent and can you provide tracking details?
- Can my order be delivered to a PO Box?
- Can I backorder an out of stock product?
- I want my order now! When can I expect it?