How can I sign up and login this support area?

Are you looking for your support ticket records? Yes, you're in the right place. If you're looking for the order history of our phil&teds or Mountain Buggy webshop or old product registration records (up to March 2nd 2020), please visit philandteds.com or mountainbuggy.com then try sign in. 

For our partners (retailers), you can see the ticket history by logging in this support area, but please use the retailer portal for your order history search.

Note to everybody, the login for this support area is not the same as the webshop or the retailer portal, or the linked to those logins. If you cannot figure out the password, please click Forgot Password to generate a new password. If you still have difficulties, please contact us.

Here is how to sign up and login this support area.

Both for logging in and signing up, please start with "Sign in" link at the top right (orange highlighted). Then you'll see a screen like below.

Have you emailed us or submitted a form before but you don't know your password? Then please click "Get a password" to generate a new password.

Or try a social login or email and password. If your password doesn't work, you can regenerate it by clicking "Forgot password".

Nothing works? Then maybe you need to sign up. Please do so from here.

Still not working? Please contact us and explain what you tried step by step. An additional screenshot of your issue will help us to solve your issue too.