Product questions? / How To's
phil&teds' new inline buggies and accessories
- Can I use the voyager with three children?
- What covers do I need for my new phil&teds inline stroller?
- Do the new phil&teds buggies fit the phil&teds travel bag?
- What cover do I need for the new phil&teds inline double kit?
- Can I use two double kits with the new 3 wheeler inline phil&teds?
- Can all of the new phil&teds inline buggies be used with two carrycots?
Serial number and manufacture date location
- Find your serial number (phil&teds products)
- Where can I find the serial number on my freerider?
- Where can I find the serial number on the peanut?
- Where can I find the serial number on my phil&teds double kit?
- Where can I find the serial number on my highpod?
- Where can I find the serial number on my traveller (v3) ?
ADAPT (accessories)
- Do you sell Sheet sets for the Peanut Bassinets like you do for the Nest?
- I've purchased a peanut for my explorer, do I use the dash or the sport attachment slots?
- How do I carry the universal travel bag?
- My freerider does not move well when used as a buggy board. Is there something wrong?
- What are the dimensions of the universal travel bag?
- Which Freerider connector and sleeve do I use with Dot, sport 2015, phil&teds nav buggies?
DRIVE (car seats)
- How do I know if I have the best fit for my car seat restraint, car and family?
- What is the lifespan of my capsule or car seat?
- Cleaning the evolution car seat
- Adjusting your alpha capsule to accommodate your growing child
- Where can I find the expiry date of the evolution car seat?
- Where can I find the expiry date of the cocoon travelfix car seat?
CARRY (child carriers)
FEED (high chairs)
- Does the highpod contain latex?
- Can you wash the lobster tray in the dishwasher?
- Has the weight limit on the metoo been reduced? Earlier metoos say 18kgs/40lbs and they now say 15kg/33lbs?
- What age child can use the poppy?
- What material is the poppy tray made of?
- My poppy highchairs harness seems too loose. How can I fix this?
Sleep (travel cots)
- I'm finding the legs of the traveller sometimes hard or tricky to remove. How do I do it?
- I'm having difficulties pressing down the nib springs on my traveller v3 to disassemble the frame?
- Can you tell me what type of materials and fabrics are used for the construction of the Nest including mattress and sheets?
- I cannot get the red tabs to hook onto the bottom of the feet on my traveller?
- I've recently bought the latest Traveller portacot. The mattress seems very firm, am I able to purchase an additional mattress to soften it?
- Why does the new Traveller version 3 (T3) have a bow in the middle of the base of the cot?
PUSH (strollers)
- smart vs smart lux comparison table
- My auto stop sport 2015 / phil&teds nav zips are coming undone?
- Unsure which stroller you have?
- How do I attach the double kit mesh to my stroller?
- Which vibe/verve model do I have?
- Stroller comparison table
FAQ / General
- General care - tyres
- How can I sign up and login this support area?
- Tyre alignment on wheel rim
- What is your phone number?
- I need to get my buggy repaired, is this possible?
- There is a rip on the handle bar of my buggy, is this covered under warranty?