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  3. Webshop FAQs

Webshop FAQs

  • How will I know if my order is confirmed?
  • Your site seems to be displaying incorrect information?
  • What is your company registration number?
  • I'm ordering from the 'rest of world' region, will I be charged any additional fees and what other things do I need to consider?
  • Why do you mention that the storm cover is not included with the double kit? Should this be included?!
  • Can I cancel or change my order even after it has been confirmed?
  • How long will my product be covered under warranty and what would I do if I had a problem with my product?
  • What version vibe front wheel do I need to order?
  • How will my order be sent and can you provide tracking details?
  • Can my order be delivered to a PO Box?
  • Can I backorder a product that's not in stock?
  • I want my order now! When can I expect it?
  • My order hasn't arrived. Who should I contact?
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