Webshop FAQs
- How will I know if my order is confirmed?
- Your site seems to be displaying incorrect information?
- What is your company registration number?
- I'm ordering from the 'rest of world' region, will I be charged any additional fees and what other things do I need to consider?
- Why do you mention that the storm cover is not included with the double kit? Should this be included?!
- Can I cancel or change my order even after it has been confirmed?
- Oops! I ordered the wrong thing! Can I return this to you?
- How long will my product be covered under warranty and what would I do if I had a problem with my product?
- What version vibe front wheel do I need to order?
- How will my order be sent and can you provide tracking details?
- Can my order be delivered to a PO Box?
- Can I backorder a product that's not in stock?
- I want my order now! When can I expect it?
- My order hasn't arrived. Who should I contact?