help & support

How will I know if my order is confirmed?
Your site seems to be displaying incorrect information?
What is your company registration number?
I'm ordering from the 'rest of world' region, will I be charged any additional fees and what other things do I need to consider?
Why do you mention that the storm cover is not included with the double kit? Should this be included?!
Can I cancel or change my order even after it has been confirmed?
Oops! I ordered the wrong thing! Can I return this to you?
How long will my product be covered under warranty and what would I do if I had a problem with my product?
What version vibe front wheel do I need to order?
How will my order be sent and can you provide tracking details?
Can my order be delivered to a PO Box?
Can I backorder a product that's not in stock?
I want my order now! When can I expect it?
My order hasn't arrived. Who should I contact?