help & support

★ I'm finding the legs of the traveller sometimes hard or tricky to remove. How do I do it?
I'm having difficulties pressing down the nib springs on my traveller v3 to disassemble the frame?
Can you tell me what type of materials and fabrics are used for the construction of the Nest including mattress and sheets?
I cannot get the red tabs to hook onto the bottom of the feet on my traveller?
I've recently bought the latest Traveller portacot. The mattress seems very firm, am I able to purchase an additional mattress to soften it?
Why does the new Traveller version 3 (T3) have a bow in the middle of the base of the cot?
What size is the Traveller mattress?
Is the Nest suitable for overnight sleeping?
How do I inflate the traveller air mattress?
Can I use my peanut carrycot for overnight sleeps?
How do I wash my Oeko-tex sheets for phil&teds traveller and what are they made of?