help & support
Product questions? / How To's
DRIVE (car seats)
DRIVE (car seats)
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How do I know if I have the best fit for my car seat restraint, car and family?
What is the lifespan of my capsule/Car seat?
Cleaning the evolution car seat
Adjusting your alpha capsule to accommodate your growing child
Where can I find the expiry date of the evolution car seat?
Where can I find the expiry date of the cocoon travelfix car seat?
At what level should the harness straps be for my child in the forward facing position?
At what level should the harness straps be for my child in the rear facing position?
My baby’s head falls forward in the car seat?
There is a lot of movement in my car seat?
When should I remove the lumbar support cushion and the seat liner from the car capsule?
Can the Tott or Tott XT carseats be used in a sideways facing position in a van or camper van?
My Tott seat backrest not connecting to booster seat?
What sort of foam do you use in your car seats? EPS or EPE?
Where can I find the manufacture date on my car seat capsule?
Why does my bebe car seat not click onto my travel system?
When can I start using my phil&teds columbus as a booster seat?
Why do phil&teds capsules and convertible carseats only rear face up to 13kg when plunket says to until 2 years?
What is the best angle for my carseat when it is rear facing?
How do I keep my carseat restraint cool on hot days?
Does the phil&teds quest fit on the alpha base?
How do I know if my car has isofix installed?
Will the phil&teds bebe* capsule sun hood fit the alpha?
Can you use the phil&teds cocoon travelfix booster with out the isofix installed?
Does the phil&teds cocoon travelfix have a tether strap?
What weight limit does the phil&teds evolution carseat go up to?
What kind of fabric is used on the phil&teds cocoon travelfix booster?
What fabric is used on the phil&teds evolution convertable carseat?
What is the law in New Zealand regarding what age you must have your child in a carseat restraint till?
What fabric is used on the phil&teds cocoon genius convertible carseat?