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FAQS
does the alpha pre-2023 base work with the alph...
Due to the change in safety standards between the alpha i-size infant car seat, released in 2023 and the earlier model alpha the car seat bases are not interchangeable. phil&teds...
does the alpha pre-2023 base work with the alph...
Due to the change in safety standards between the alpha i-size infant car seat, released in 2023 and the earlier model alpha the car seat bases are not interchangeable. phil&teds...
To what PSI or pressure should I inflate my bug...
Air tyres provide the ultimate in all terrain performance and having them set to the right pressure will give you the best experience possible. We recommend using a hand pump...
To what PSI or pressure should I inflate my bug...
Air tyres provide the ultimate in all terrain performance and having them set to the right pressure will give you the best experience possible. We recommend using a hand pump...
what is the lifespan of phil&teds car seats?
All phil&teds car seats have a suggested lifespan of 10 years, from the date of manufacture. Finding the date of manufacture differs on each car seat. Click here to find...
what is the lifespan of phil&teds car seats?
All phil&teds car seats have a suggested lifespan of 10 years, from the date of manufacture. Finding the date of manufacture differs on each car seat. Click here to find...
my caddy appears lopsided or does not hang stra...
Does your caddy appear to be lop sided on the buggy? It’s probably hanging on an angle because the straps are not correctly attached to the buggy handle/...
my caddy appears lopsided or does not hang stra...
Does your caddy appear to be lop sided on the buggy? It’s probably hanging on an angle because the straps are not correctly attached to the buggy handle/...
the shoulder harness on my columbus car seat is...
If the columbus™ car seat (pre-2023, with harness) adjuster is slipping it is likely due to foreign material inside the mechanism (making the button stocky and holding it open): Firstly,...
the shoulder harness on my columbus car seat is...
If the columbus™ car seat (pre-2023, with harness) adjuster is slipping it is likely due to foreign material inside the mechanism (making the button stocky and holding it open): Firstly,...
my double kit foot rest isn't locking in place
The foot rest adjuster has three locking modes and does not lock below 180 degrees. To lock the footrest lift it up so the adjuster clicks into place.
my double kit foot rest isn't locking in place
The foot rest adjuster has three locking modes and does not lock below 180 degrees. To lock the footrest lift it up so the adjuster clicks into place.