contact information

Due to the ongoing effects of COVID-19 globally, you will experience response delays from our team. Thank you in advance for your kindness and patience. Stay safe out there, phil&teds®


need assistance?

Most of the questions you need answers to can be found in our support section.



Please fill out this form to submit a warranty claim for your product.
You can find our warranty policy here.



    Please read the webshop order return policy and fill out the return request form if you wish to enquire about returning your purchase at



    Please fill out this form for any order related issues of your purchase at, such as:

    • I received a wrong item / only part of my order
    • The delivered items were damaged in transit
    • There are things missing from the box
    • I'm still waiting on my order to be delivered



    If your query is not covered above, please use our general purpose contact us form here.